We offer a 30 Day Guarantee on any Scosha item purchased at our Brooklyn store or through scosha.com. Reasonable repairs will be free-of-charge within 30 days of purchase (proof of purchase required). For all repairs/rebraids, etc., needed after 30 days, please see below pricing. All items sent back for repair will be reviewed upon arrival and may be subject to additional fees. All repairs require a repair form: please click here to download. We reserve the right to deny repairs. We will contact you within 2-3 business days once the return is received wt the Scosha atelier.
If an item was purchased at another retailer, please return the damaged item to the store. They will assist you with your repair.
Send your repair form with your piece to:
64 Grand Street
Brooklyn, NY 11249
Customers will be charged a shipping fee for the return shipment back to the customer.
PLEASE NOTE: because our items are made-to-order with specifically selected stones and other elements, we may not be able to repair your older styles due to unavailable components.