Retail Store Team Lead (Full-Time)

SCOSHA is looking for a professional, driven, well-organized, full-time Store Team Lead to work its flagship jewelry store in Brooklyn, Williamsburg. The right candidate will be responsible for every aspect of day-to-day supervision of the retail store, including sales, staff, stock, merchandising and resource management. You'll need great management, organizational, and people skills to succeed in this role.

Key Activities:

  • Lead and motivate the store team to increase sales and ensure efficiency.
  • Achieve retail goals through retail sales team.
  • Maintain daily sales, cash balance and weekly/monthly sales reports.
  • Analyze sales figures to interpret trends and facilitate planning.
  • Forecast volume of future sales to maximize profits.
  • Manage the store’s stock levels – make key decisions about stock level and stock control.
  • Maintain proper inventory controls.

Selected Initiatives:

  • Play a key role in advertising sessions – Organize special events.
  • Promote the company locally by communicating through local social media, journals and the community in general.
  • Ensure quality, consistent, customer service.
  • Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market.
  • Organize professional training and development courses if needed.
  • Research new products for sale in the store.

Other Functions:

  • Monitor the sales floor regularly, talk to staff and customers, and identify and resolve urgent issues.
  • Deal with employment issues such as interviewing/hiring potential employees, as well as conduct appraisals and performance reviews.
  • Respond to customer comments and complaints.
  • Update officers on business performance, new initiatives and other issues.
  • Maintain awareness of market trends in the retail industry.
  • Recognize forthcoming customer initiatives and keep up with local competitors.


  • 2+ years retail management experience. (Fine jewelry experience preferred.)
  • Detail-oriented with excellent organizational skills.
  • Strong verbal and written skills.
  • Positive attitude and a dynamic team player.

Technical skills:

  • Shopify POS

Compensation: DOE

If you are interested in learning more about this opportunity, Please send your resume and cover letter to:

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